Change in Operator, Setting up New Water Service, and Payment Options

As you likely already are aware, on December 15, 2022, Brazoria County MUD No. 22 (MUD 22) changed operators. Specifically, MUD 22 retained the services of Municipal District Services, LLC (MDS) to operate the water and wastewater systems and to provide billing services. All services that had been provided by EDP/Inframark will now be provided by MDS.

  • 24-Hour Service (report repairs and emergencies): 281-290-6500
  • Customer Care & Billing: 281-290-6500

For information and requirements for setting up new utility service with MUD 22, please visit: https://www.mdswater.com/start-stop-transfer-water-service/, or contact MDS at (281) 290-6500.

If you mail your payments, be sure to use the window envelopes provided so that the payments will reach the new P.O. Box address for MUD 22. Your water bill will continue to be due on the 13th of each month.

MDS offers many convenient ways to pay your water bill, however there will be an interruption in those payment options during the transition period.  In particular, due to new requirements from MUD 22’s third party payment processing company, online payment options are currently not available. MUD 22 is working diligently with its partners to restore the online options, and we will notify you immediately when the online options are accessible. Below are payment methods that are currently available:

  • Pay via your bank’s bill pay service. Please be sure to use the new account number and remittance address.
  • Mail a paper check with the pay stub and return envelope supplied.
  • Pay at your local grocery store or Walmart. Be sure to take your current water bill to ensure proper processing of your payment.
  • Bring a check or money order to our MDS office location/s. Please note cash is NOT accepted.

Payments are no longer accepted at the EDP/Inframark addresses or via the payment portal.

Municipal District Services payment windows are located at:

If you are paying your utility bill through your bank’s online bill pay service, be advised you must change the P.O. Box number to P.O. Box 3150, Houston, Texas 77253-3150. Your December and January water bills also contained a new account number, which you will need to update on your bank’s bill pay website.

Should you have any questions regarding MUD 22 or its utility services, please visit MDS’ website for MUD 22, at https://www.mdswater.com/brazoria-county-mud-22/, or contact MDS at (281) 290-6500.

We appreciate your patience through the transition process.

Preparing for Winter Weather

The National Weather Service has advised that subfreezing temperatures are likely beginning Thursday night and into Friday morning following the passage of a strong cold front. Freeze Warnings and possible Hard Freeze Warnings can be expected. High temperatures could quite possibly remain below freezing throughout the day on Friday and not warm up above freezing until during the day on Saturday.

If you experience any issues with pipe bursts or very low water pressure, please contact the District’s operator, Municipal District Services, LLC (MDS), at (281) 290-6503.

Steps for Winterizing Your Home

  • Insulate pipes with insulation sleeves, wrapping or using slip-on foam pipe insulation. Do not leave any gaps without insulation as cold air can affect the pipe in these spaces.
  • Winterize your sprinkler system by turning the water off to your system and draining your backflow preventer.
  • Maintain a safe heating source inside your home to protect pipes against cold.
  • Open cabinets underneath faucets.
  • Disconnect hoses and insulate outdoor faucets with covers or blankets.
  • House shut off valve:  know where your shut off valve is located in case of an emergency. The valve is usually located on the side of the house near the garage. With some homes, the valve is inside the garage wall.
  • If traveling for the holidays, it is recommended that you turn the water off at house shut off valve and drain all your plumbing.

No Boil Water Notice

There is no boil water notice in effect for Brazoria County Municipal Utility District No. 22 residents or businesses. The City of Houston has issued a Boil Water Notice for their water system and other systems effected by the City’s issue. While local media (and social media) are reporting boil water notices for the City and those other Water Districts in our area, these notices do not pertain to Brazoria County Municipal Utility District No. 22 receivers, as the District maintains independent water production facilities. Again, Brazoria County Municipal Utility District No. 22 is not currently under a Boil Water Notice.

In the event a Boil Water Notice needs to be issued for our community, notification will be provided. For immediate and up-to-date 24/7 information, you can always reach out to EDP’s 24-hour Customer Service line at (832) 467-1599.

Sign Up for the District’s Alert System

The District has implemented an email alert system for the residents of Brazoria County Municipal Utility District No. 22. This system is designed to keep you informed of issues related to the District in a quick and timely manner. You may receive messages in email alert format, related to the water service in the District, drainage and sewer related topics, and other news that is relevant to the District.

The email alerts that you may receive will contain the majority of the relevant information and may occasionally direct you back to the District’s website for more details.

These notifications are a great way to stay up to date on news and issues within the District and we highly encourage you to sign up and share this information with your neighbors.

To sign up for email notifications, please click here to visit the sign-up page.